Delivery Not Received

Find Your Missing Package That Shows as Delivered

1. **Confirm Your Shipping Address**
Double-check that your shipping address in Your Orders is correct. If you need help with a wrong address, check out Add and Manage Addresses for guidance.

2. **Look for Delivery Attempt Notices**
See if you've received an email with confirmation of the delivery.

3. **Inspect the Delivery Area**
Review your delivery instructions in Your Addresses; the package may have been placed in the location you specified.

4. **Ask Household Members and Neighbors**
Inquire if someone else accepted the package on your behalf.

5. **Allow 48 Hours for Delivery**
Sometimes, packages are marked as delivered before they actually arrive.

6. **Contact the Carrier**
The carrier may provide additional details about your package's whereabouts. To track it or reach out directly, visit Carrier Contact Information.

**Next Steps**
If you haven’t found the package after going through these steps, please reach out to Customer Support, and we’ll assist you as best we can.

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